Our services

From first demo to full team autonomy

We don’t sell one-off training. We build custom adoption programs tailored to your organization, your tools, and your governance requirements.

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3,3%

of M365 seats actually use Copilot (Microsoft FY26 Q2)

44%

of users abandon due to distrust of answers (Recon Analytics)

30-60 min/day

saved when adoption is properly supported (enterprise pilots)

Our method

How does it actually work?

Every program starts with a diagnostic, is co-built with your teams, and measured over time. Here are the typical steps.

01

Strategic call

Duration

30-60 minutes

Format

Video or phone

Understand your context: team size, deployed tools, current adoption level, IT and governance constraints.

Go/no-go and diagnostic proposal.

02

Diagnostic & Brainstorming

Duration

1-2 half-days

Format

On-site or remote with your team

AI maturity mapping, business pain point identification (we identified 27 at a recent client, prioritized into 3 axes). Technical environment analysis (licenses, tenant, governance).

30-day action plan + program recommendation.

03

Training program

Duration

3 to 6 months

Format

Regular live sessions (1h-2h), bilingual FR/EN if needed

Progressive thematic sessions (Outlook, Word, Teams, Excel, PowerPoint...), "I show, you do" format, business use cases, prompt library, monthly tips between sessions.

Recordings, practical guides, custom prompt library, tracking dashboard.

04

Champion coaching

Duration

3-6 months in parallel

Format

Small groups (3-5) or 1-to-1

In-depth support for a pilot team that becomes the AI reference for the organization. Real specific cases, custom workflows, light automations.

Goal: your team becomes autonomous and trains their colleagues — you no longer need us.

05

Automation & AI Agents

Duration

6 months, activated after Phase 1 review

Format

Optional

Custom Copilot agents, advanced workflow automations, integration of complementary AI tools (after IT validation).

Goal: move from "Copilot helps me" to "AI does part of the work autonomously".

Every program is unique. These steps adapt to your organization, your maturity, and your constraints.

Entry point

Strategic Copilot Diagnostic

Before training, you need clarity. Our diagnostic identifies your priority levers and builds a realistic action plan in one day.

The problem we solve

You have Copilot licenses but don’t know where to start. Your IT did a demo, your teams are puzzled. You need a clear plan before investing in a full program.

What we do

  • AI maturity mapping of your organization
  • Technical environment analysis (licenses, M365 tenant, governance)
  • Pain point brainstorming with your team (proven method: identification, scoring, prioritization)
  • 5 priority levers identified
  • 30-day action plan

Format

Duration

1 day (2 half-days possible)

Participants

5-15 people (business leadership + IT if relevant)

Mode

On-site recommended, remote possible

Deliverable

Synthesis document with mapping, priorities and action plan

Investment

On request

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Core offering

Custom AI Training Program

A progressive program designed for your teams, on your tools, with your real use cases. 80-90% hands-on, 10-20% theory. Measurable gains from the first session.

Generic "1-day AI" trainings don’t generate lasting adoption. Your teams forget everything in two weeks. You need a sustained program with concrete cases and follow-up.

Format A — Cadenced Webinars ("AI Appointments")

Ideal for

Large teams (20-70+ people), multi-site, international

Format

1h-2h live sessions, bi-weekly or monthly

Duration

3 to 6 months (6 to 12 sessions)

Languages

French and/or English (separate sessions if needed)

Method: "I show, you do" — live demo + immediate participant practice

Progressive themes: Outlook & Teams → Word & PowerPoint → Excel → Copilot Agents → AI Governance (co-built with client)

Included deliverables

Recordings of all sessions (replay)
Consolidated practical guide (FR + EN)
Custom prompt library
Exclusive monthly AI tips between sessions
Adoption KPI tracking dashboard
Continuous email support

Format B — Intensive Training (on-site)

Ideal for

SMEs / Mid-cap, teams of 8-12 people, urgent needs

Format

2 days (14h) on-site or remote

Level 1 — Beginner (2 days)

Day 1 — Fundamentals: AI Governance, prompt engineering principles, Copilot in Teams & Outlook

Day 2 — Applications: Copilot in Excel, PowerPoint, document search, personal action plan

Expected gain: 20-30% time saved

Deliverables: 15 prompt templates, governance guide, security checklist, action plan

Level 2 — Expert (2 days, 4-6 weeks after L1)

Day 1 — Advanced techniques: Collective feedback, advanced prompt engineering (Chain of Thought, Few-Shot, Role Prompting), blocker resolution

Day 2 — Automation: Advanced PowerPoint, reusable templates, Quick Steps, Power Automate, ROI measurement

Expected gain: 40-60% time saved, usage industrialization

Deliverables: 30+ advanced templates, ROI framework, 3-6 month industrialization plan, "Copilot Expert" badge

QUALIOPI certified training • Individual certificate • OPCO funding eligible

Format C — Business Coaching (specialization by function)

Ideal for

After L1/L2, or for specific business teams

Format

2-3 sessions of 3h30, spread over 6-8 weeks, groups of 3-5 people from the same function

Prerequisite

Mandatory pre-check (1h) with the trainer to understand your processes

Expected gain

10-25h saved per month per employee

Work on YOUR real documents and processes, not generic examples

Available business modules

Legal

Contract review, case law synthesis, due diligence, compliance tracking

Quality

Internal audits, CAPA, risk management (FMEA), change control, KPI reporting

HR

Recruitment, workforce planning, annual reviews, training, social reporting

Finance

Budgets, reporting, consolidation, cost analysis, business cases

Supply Chain

Planning, inventory management, KPIs, forecasting, supplier relations

IT

User support, technical documentation, project management, KPIs

On request. The program is sized according to your team size, number of sessions, and chosen formats.

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Scaling up

Multi-team Deployment & Champion Program

The training program has proven its value with a pilot team. Now it’s time to scale across the organization — and make your teams autonomous.

Champion Program

  • Identification and in-depth training of 5-10 internal leaders
  • 3-4h of coaching per month for 6 months
  • Support on specific real cases, custom workflow creation
  • Goal: your champions become AI references and train their colleagues

Multi-site Deployment

  • Program extension to other departments or subsidiaries
  • Steering committee and AI governance
  • Internal communication plan
  • Monthly consolidated dashboard
  • Continuous improvement: session adjustments based on feedback and data

5 tracking KPIs

Copilot Adoption Rate

Pre/post program survey + M365 tracking if accessible

Session Participation

Live + replay attendance

Resource Engagement

Views, clicks, feedback

Satisfaction

Post-session survey, NPS

Business Impact

Time saved, adopted use cases, active champions

Advanced

AI Agents & Custom Automation

Beyond training, AI can work for you autonomously. We design Copilot agents specific to your workflows to automate recurring tasks and free up high-value time.

The problem we solve

Your teams use Copilot daily. But some repetitive tasks (monitoring, reporting, approvals) could be fully automated. Time to move from "Copilot helps me" to "AI does part of the work autonomously".

Regulatory monitoring agent

Automatic monitoring of legislative changes and proactive alerting

Document synthesis agent

Automatic analysis of large documents and structured summary production

Report generation agent

Automated production of compliance or reporting documents

Knowledge base agent

Intelligent management and querying of your internal knowledge base

Approval workflows

Automation of validation circuits with M365 integration

Prerequisites: This offering activates after a successful Phase 1 training and after IT validation of the environment. Agents are designed in strict compliance with your governance and security constraints.

Our difference

What makes our programs different

Traditional trainingOur approach
FocusGeneric tools (ChatGPT...)YOUR authorized tools (Copilot, internal tools)
GovernanceMentioned at end of trainingPriority #1 from day one
Use casesGeneric examplesYOUR real processes (mandatory pre-check)
Practice50-60% theory80-90% hands-on ("I show, you do")
DurationOne-off training (1-2 days)Structured program (3-12 months)
Post-trainingNo support30-60 day support + monthly AI tips
ROI measurementRarely measured5 dedicated KPIs + monthly dashboard
CertificationVariableQUALIOPI certified, OPCO/CPF funding possible
TrainerAI generalistExpert with 20 years in large enterprises + regulated sectors
InternationalSingle languageFR + EN sessions, multi-timezone management
Quality guarantee

QUALIOPI Certified Training

Our training programs are delivered in partnership with Réso Solution, a QUALIOPI-certified training organization. This national quality certification guarantees you:

OPCO & CPF Funding

Your trainings can be covered by your OPCO or your employees’ CPF.

National Quality Guarantee

Professional teaching materials, skills assessment, continuous improvement.

Certificates & Tracking

Individual certificate, complete administrative management by Réso Solution.

Training partner

Réso Solution

QUALIOPI certified training organization

www.reso-solution.fr

Free guide

Copilot Adoption for Legal Departments

Practical playbook: governance, use cases, training plan and KPIs to measure real ROI.

Download free
Let’s talk

Ready to structure AI adoption in your organization?

Every program is unique. Book a strategic call to assess your priorities and define the best format for your context.

Confidential • No commitment • 100% Microsoft 365 • OPCO funding possible

Book a call

Confidential • No commitment • 100% Microsoft 365 • OPCO funding possible