Our services
From first demo to full team autonomy
We don’t sell one-off training. We build custom adoption programs tailored to your organization, your tools, and your governance requirements.
Book a call3,3%
of M365 seats actually use Copilot (Microsoft FY26 Q2)
44%
of users abandon due to distrust of answers (Recon Analytics)
30-60 min/day
saved when adoption is properly supported (enterprise pilots)
How does it actually work?
Every program starts with a diagnostic, is co-built with your teams, and measured over time. Here are the typical steps.
Strategic call
Duration
30-60 minutes
Format
Video or phone
Understand your context: team size, deployed tools, current adoption level, IT and governance constraints.
Go/no-go and diagnostic proposal.
Diagnostic & Brainstorming
Duration
1-2 half-days
Format
On-site or remote with your team
AI maturity mapping, business pain point identification (we identified 27 at a recent client, prioritized into 3 axes). Technical environment analysis (licenses, tenant, governance).
30-day action plan + program recommendation.
Training program
Duration
3 to 6 months
Format
Regular live sessions (1h-2h), bilingual FR/EN if needed
Progressive thematic sessions (Outlook, Word, Teams, Excel, PowerPoint...), "I show, you do" format, business use cases, prompt library, monthly tips between sessions.
Recordings, practical guides, custom prompt library, tracking dashboard.
Champion coaching
Duration
3-6 months in parallel
Format
Small groups (3-5) or 1-to-1
In-depth support for a pilot team that becomes the AI reference for the organization. Real specific cases, custom workflows, light automations.
Goal: your team becomes autonomous and trains their colleagues — you no longer need us.
Automation & AI Agents
Duration
6 months, activated after Phase 1 review
Format
Optional
Custom Copilot agents, advanced workflow automations, integration of complementary AI tools (after IT validation).
Goal: move from "Copilot helps me" to "AI does part of the work autonomously".
Every program is unique. These steps adapt to your organization, your maturity, and your constraints.
Strategic Copilot Diagnostic
Before training, you need clarity. Our diagnostic identifies your priority levers and builds a realistic action plan in one day.
The problem we solve
You have Copilot licenses but don’t know where to start. Your IT did a demo, your teams are puzzled. You need a clear plan before investing in a full program.
What we do
- AI maturity mapping of your organization
- Technical environment analysis (licenses, M365 tenant, governance)
- Pain point brainstorming with your team (proven method: identification, scoring, prioritization)
- 5 priority levers identified
- 30-day action plan
Format
Duration
1 day (2 half-days possible)
Participants
5-15 people (business leadership + IT if relevant)
Mode
On-site recommended, remote possible
Deliverable
Synthesis document with mapping, priorities and action plan
Investment
On request
Custom AI Training Program
A progressive program designed for your teams, on your tools, with your real use cases. 80-90% hands-on, 10-20% theory. Measurable gains from the first session.
Generic "1-day AI" trainings don’t generate lasting adoption. Your teams forget everything in two weeks. You need a sustained program with concrete cases and follow-up.
Format A — Cadenced Webinars ("AI Appointments")
Ideal for
Large teams (20-70+ people), multi-site, international
Format
1h-2h live sessions, bi-weekly or monthly
Duration
3 to 6 months (6 to 12 sessions)
Languages
French and/or English (separate sessions if needed)
Method: "I show, you do" — live demo + immediate participant practice
Progressive themes: Outlook & Teams → Word & PowerPoint → Excel → Copilot Agents → AI Governance (co-built with client)
Included deliverables
Format B — Intensive Training (on-site)
Ideal for
SMEs / Mid-cap, teams of 8-12 people, urgent needs
Format
2 days (14h) on-site or remote
Level 1 — Beginner (2 days)
Day 1 — Fundamentals: AI Governance, prompt engineering principles, Copilot in Teams & Outlook
Day 2 — Applications: Copilot in Excel, PowerPoint, document search, personal action plan
Expected gain: 20-30% time saved
Deliverables: 15 prompt templates, governance guide, security checklist, action plan
Level 2 — Expert (2 days, 4-6 weeks after L1)
Day 1 — Advanced techniques: Collective feedback, advanced prompt engineering (Chain of Thought, Few-Shot, Role Prompting), blocker resolution
Day 2 — Automation: Advanced PowerPoint, reusable templates, Quick Steps, Power Automate, ROI measurement
Expected gain: 40-60% time saved, usage industrialization
Deliverables: 30+ advanced templates, ROI framework, 3-6 month industrialization plan, "Copilot Expert" badge
Format C — Business Coaching (specialization by function)
Ideal for
After L1/L2, or for specific business teams
Format
2-3 sessions of 3h30, spread over 6-8 weeks, groups of 3-5 people from the same function
Prerequisite
Mandatory pre-check (1h) with the trainer to understand your processes
Expected gain
10-25h saved per month per employee
Work on YOUR real documents and processes, not generic examples
Available business modules
Legal
Contract review, case law synthesis, due diligence, compliance tracking
Quality
Internal audits, CAPA, risk management (FMEA), change control, KPI reporting
HR
Recruitment, workforce planning, annual reviews, training, social reporting
Finance
Budgets, reporting, consolidation, cost analysis, business cases
Supply Chain
Planning, inventory management, KPIs, forecasting, supplier relations
IT
User support, technical documentation, project management, KPIs
On request. The program is sized according to your team size, number of sessions, and chosen formats.
Book a callMulti-team Deployment & Champion Program
The training program has proven its value with a pilot team. Now it’s time to scale across the organization — and make your teams autonomous.
Champion Program
- Identification and in-depth training of 5-10 internal leaders
- 3-4h of coaching per month for 6 months
- Support on specific real cases, custom workflow creation
- Goal: your champions become AI references and train their colleagues
Multi-site Deployment
- Program extension to other departments or subsidiaries
- Steering committee and AI governance
- Internal communication plan
- Monthly consolidated dashboard
- Continuous improvement: session adjustments based on feedback and data
5 tracking KPIs
Copilot Adoption Rate
Pre/post program survey + M365 tracking if accessible
Session Participation
Live + replay attendance
Resource Engagement
Views, clicks, feedback
Satisfaction
Post-session survey, NPS
Business Impact
Time saved, adopted use cases, active champions
AI Agents & Custom Automation
Beyond training, AI can work for you autonomously. We design Copilot agents specific to your workflows to automate recurring tasks and free up high-value time.
The problem we solve
Your teams use Copilot daily. But some repetitive tasks (monitoring, reporting, approvals) could be fully automated. Time to move from "Copilot helps me" to "AI does part of the work autonomously".
Regulatory monitoring agent
Automatic monitoring of legislative changes and proactive alerting
Document synthesis agent
Automatic analysis of large documents and structured summary production
Report generation agent
Automated production of compliance or reporting documents
Knowledge base agent
Intelligent management and querying of your internal knowledge base
Approval workflows
Automation of validation circuits with M365 integration
Prerequisites: This offering activates after a successful Phase 1 training and after IT validation of the environment. Agents are designed in strict compliance with your governance and security constraints.
What makes our programs different
| Traditional training | Our approach | |
|---|---|---|
| Focus | Generic tools (ChatGPT...) | YOUR authorized tools (Copilot, internal tools) |
| Governance | Mentioned at end of training | Priority #1 from day one |
| Use cases | Generic examples | YOUR real processes (mandatory pre-check) |
| Practice | 50-60% theory | 80-90% hands-on ("I show, you do") |
| Duration | One-off training (1-2 days) | Structured program (3-12 months) |
| Post-training | No support | 30-60 day support + monthly AI tips |
| ROI measurement | Rarely measured | 5 dedicated KPIs + monthly dashboard |
| Certification | Variable | QUALIOPI certified, OPCO/CPF funding possible |
| Trainer | AI generalist | Expert with 20 years in large enterprises + regulated sectors |
| International | Single language | FR + EN sessions, multi-timezone management |
QUALIOPI Certified Training
Our training programs are delivered in partnership with Réso Solution, a QUALIOPI-certified training organization. This national quality certification guarantees you:
OPCO & CPF Funding
Your trainings can be covered by your OPCO or your employees’ CPF.
National Quality Guarantee
Professional teaching materials, skills assessment, continuous improvement.
Certificates & Tracking
Individual certificate, complete administrative management by Réso Solution.
Free guide
Copilot Adoption for Legal Departments
Practical playbook: governance, use cases, training plan and KPIs to measure real ROI.
Ready to structure AI adoption in your organization?
Every program is unique. Book a strategic call to assess your priorities and define the best format for your context.
Confidential • No commitment • 100% Microsoft 365 • OPCO funding possible